Returns & Exchanges
At Goodstone Jewels, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Jewelry
Place the jewelry in its original designer packaging and secure it inside a sturdy shipping box to ensure safe transit.
Ship the Item
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality assurance team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing